Frequently Asked Questions


  • How can I contact you?
    The easiest method is the Contact Us link on our website.
  • What are your hours for your retail store?
    Our hours are Monday - Saturday 10am to 6pm.
  • What are your shipping charges?
    The shipping charges are based on the weight of the shipment, the service you select and the destination of the package. You can simply add the item to your cart, while on the cart page, before entering the checkout process, you can enter your shipping details in the Shipping Estimate, click calculate the service options and the services we offer and the cost will be displayed.
  • What is a non-shippable product?
    These are products that we do not ship and must be picked up at our retail store. 
  • I see your web address or shop name on the product image on your website, is it on the product?
    No, that is just a watermark. Some items do have a sticker, with our information, that can easily be removed.
  • Where is your retail store located?
    We are located at 2207 Lincoln Hwy E, Lancaster, PA.